Terms and Conditions

Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.

Common items in a terms and conditions agreement allow you to:

Withdraw and cancel services, and make financial transactions.
Manage customer expectations, such as liability for information errors or website downtime.
Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
Disable user accounts.
Write down any other terms or conditions that protect you or your audience.

Return and Refund Policy

At OutfitOracle, we want you to be completely satisfied with your purchase. If you’re not, we’re here to help. Please read our return and refund policy carefully.

2. Eligibility for Returns and Refunds

Eligible Items: We accept returns for unworn, unwashed, and undamaged items within 4 days of delivery.
Ineligible Items: The following items are not eligible for returns:
- Personalized or custom-made products.
- Intimate apparel (e.g., underwear, swimwear) for hygiene reasons.
- Items marked as final sale.

3. Return Process

Initiate the Return: To start a return, please contact our customer support team at OutfitOracle.shop@gmail.com. Provide your order number and a brief reason for the return.
Return Authorization: Our team will provide you with a return authorization and instructions on where to send the item.
Pack and Ship: Pack the item securely and ship it back to us using a trackable shipping method.
Inspection and Refund: Once we receive the returned item, we’ll inspect it. If everything checks out, we’ll issue a refund to your original payment method within 5 business days.

4. Refund Details

Full Refund: You’ll receive a full refund for the item’s purchase price.
Shipping Costs: Unfortunately, we cannot refund shipping costs unless the return is due to our error.

5. Exchanges

We currently do not offer direct exchanges. If you need a different size or color, please follow the return process, and then place a new order.

6. Contact Us

If you have any questions or need assistance, feel free to reach out to us at OutfitOracle.shop@gmail.com